D-Link DCS 6100LH surveillance camera
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Question about D-Link DCS 6100LH surveillance camera
Does anyone have any tips for setting this up? Fail every time. Tried it with a Pixel and iPhone (both latest OS), and now documented an attempt on my standard device (Pixel): Camera reset App installed Mobile is connected to WLAN (SSID "HEIMWLAN"), mobile data is on, Bluetooth is on Add new device Give the app all authorisations Device is being searched for (Android) Android asks whether the app is allowed to connect to the temporary WLAN DCSXXX... may connect -> Yes. "Connection is being established..." Error message: "The connection to the device could not be established." Restart device and start setup again. Attempt 2: Same as before, but no error message as above, but WLAN selection in the app ("Select the WLAN network for your device"). HEIMWLAN selected, PW entered. It turns Device is searched for... Android asks whether the mydlink app can connect to my device via temporary WLAN "HOMEWLAN" -> Yes. "Connection is being established..." It turns (for a long time) Error message: No connection to your device can be established. Press the recessed button (Reset). Now the game starts all over again, see first line.
Unfortunately, we are unable to offer technical support. I would recommend contacting the manufacturer directly in this regard. Alternatively, you can of course report a defect to us via the following link: Report a defect.
Sorry, actually there were line spacings, which were automatically removed when publishing...
Camera reset. App installed. Mobile is connected to WLAN (SSID "HEIMWLAN"), mobile data is on, Bluetooth is on. Add new device. Give the app all authorisations. Device is searched for (Android). Android asks whether the app can connect to the temporary WLAN DCSXXX... may connect -> Yes. "Connection is being established..." Error message: "The connection to the device could not be established." Restart device and start setup again. Attempt 2: Same as before, but no error message as above, but Wi-Fi selection in the app ("Select the Wi-Fi network for your device"). HEIMWLAN selected, PW entered. It loads. Device is searched for... Android asks whether the mydlink app can connect to my device via temporary WLAN "HOMEWLAN" -> Yes.
"Connection is being established..." It spins (for a long time). Error message: No connection to your device can be established. Press the recessed button (Reset). Now the game starts all over again.
Camera reset. App installed. Mobile is connected to WLAN (SSID "HEIMWLAN"), mobile data is on, Bluetooth is on. Add new device. Give the app all authorisations. Device is searched for (Android). Android asks whether the app can connect to the temporary WLAN DCSXXX... may connect -> Yes. "Connection is being established..." Error message: "The connection to the device could not be established." Restart device and start setup again. Attempt 2: Same as before, but no error message as above, but Wi-Fi selection in the app ("Select the Wi-Fi network for your device"). HEIMWLAN selected, PW entered. It loads. Device is searched for... Android asks whether the mydlink app can connect to my device via temporary WLAN "HOMEWLAN" -> Yes.
"Connection is being established..." It spins (for a long time). Error message: No connection to your device can be established. Press the recessed button (Reset). Now the game starts all over again.