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PocketBook InkPad 3 Pro electronic reader, PB740-2-J-WW (7.80", 16 GB)

PocketBook InkPad 3 Pro electronic reader, PB740-2-J-WW

7.80", 16 GB


Question about PocketBook InkPad 3 Pro electronic reader, PB740-2-J-WW

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Anonymous

4 years ago

I have now had this reader for just under a month and have been very satisfied so far. Yesterday I had to charge the battery for the first time, so I connected the original cable (which I already have 10 times). The Inkpad also shows that the charging process is in action. But nasty surprise in the evening, the charging status is the same as before. Another cable used, same action/reaction. Unfortunately, I had the stupid idea to set the USB to charge only in the settings. Moral of the story: the battery is empty, I can no longer make any changes, and the computer no longer recognises the EBook as external storage. I can't find any suggestions for solving the problem on the Internet. The battery is totally down, so I can't make any factory settings. Thank you for a suggestion for a solution. If no one has a creative idea, I will send the device back.

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hans.muehlemann

4 years ago • purchased this product

purchased this product
Helpful answer
Contact Pocketbook (Internet link) directly by e-mail. The company is very helpful and will exchange the device if necessary. I am very satisfied with my device. I can't say much about the problem itself. Maybe connect it to the computer and change the setting that way? But you have probably already tried that. But the battery is probably dead. Nevertheless, good luck. The reader is super and inexpensive and has been in use for several hours a day without any problems for about 3 years.
Yours sincerely, Hans Mühlemann