Your data. Your choice.

If you select «Essential cookies only», we’ll use cookies and similar technologies to collect information about your device and how you use our website. We need this information to allow you to log in securely and use basic functions such as the shopping cart.

By accepting all cookies, you’re allowing us to use this data to show you personalised offers, improve our website, and display targeted adverts on our website and on other websites or apps. Some data may also be shared with third parties and advertising partners as part of this process.

be quiet! Straight Power 11 Gold (1000 W)

be quiet! Straight Power 11 Gold

1000 W


Question about be quiet! Straight Power 11 Gold

avatar
ViruzZz

5 years ago

I have read through the reviews and questions, the reviews were very good and very highly rated, but I understand there is no CH power cable supplied. As Digitec is obliged to send one, has this now been rectified and will a CH power cable now be supplied?

Avatar
avatar
gschwinds

5 years ago

Helpful answer
Don't worry and order this power supply. You know your rights as a customer, unlike many others. Namely, to a correct Swiss plug. If you forget to include it again, it should be sent to you free of charge.
Let me put it this way, Digitec will not have fixed the error yet. They haven't replaced all the humans with robots yet. But even that would not be a guarantee. It is not the case that a cable with a Swiss plug is never supplied. It's just that every now and then, when it's forgotten, the extra cable is included. For whatever reason. But you're right, it's a bit surprising how "often" this mistake happens. Actually, there should be a note in Digitec's own system that an additional cable or adapter must be added to the delivery. If the packing list of the logistics company says 1x box of power supply + 1x power cable. You don't quite understand it if the number of products doesn't match the packing list.

If you really want to be 100% sure. Pick up the power supply unit in a shop. You can check right away. There are always enough cables in the shops and the shop staff are very attentive.

And for the sake of completeness, my favourite text module ;-)

-----8<------------------8<------------------8<------

Digitec is obliged to supply electrical appliances with a Swiss plug. If the appliance comes with a foreign plug, a suitable replacement cable should be supplied if the mains cable is pluggable or, alternatively, a suitable adapter if the mains cable is permanently connected.

If the appliance is delivered without a suitable plug, complain to the customer service and insist on a cable or an adapter, free of charge.