In our case, a leaf got stuck. After removal, error code 169:Error 02. The module according to the photos is certainly defective. What did we do wrong here? Has anyone had similar experiences? I made a support request directly to OKI once. I don't see a quick solution to the problem at Digitec with a bring-in guarantee. We bought the machine on 21.04.2022.
Raffaele Santuari
2 years ago
The best thing to do is to contact our customer service directly at https://helpcenter.digitec.ch/hc.... Your request can then be examined individually.

Question

In our case, a leaf got stuck. After removal, error code 169:Error 02. The module according to the photos is certainly defective. What did we do wrong here? Has anyone had similar experiences? I made a support request directly to OKI once. I don't see a quick solution to the problem at Digitec with a bring-in guarantee. We bought the machine on 21.04.2022.

2 years ago

The best thing to do is to contact our customer service directly at https://helpcenter.digitec.ch/hc.... Your request can then be examined individually.

Answer

The best thing to do is to contact our customer service directly at https://helpcenter.digitec.ch/hc/de/requests/new. Your request can then be examined individually.

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