ASUS PER WS X570-ACE
AM4, AMD X570, ATX
Question about ASUS PER WS X570-ACE
Is it possible to send the motherboard to Digitec for a bios update? The motherboard won't boot with 5000s Ryzen out of the box (unless newer motherboards are sent with newer bios version) and without 2nd gen Ryzen you can't update the bios yourself.
Hello,
I can't answer the question for digitec, but you should be able to do the update yourself.
Does the device not boot at all?
With the newer boards, you can do a firmware update by booting the board directly via a USB stick and the update is automatically installed. This is described on page 27 of the Asus manual. You have to rename the update file and copy it to a FAT32 USB stick, then boot the system with it:
https://dlcdnets.asus.com/pub...
I don't know the ASUS boards, but it is at least with the MSI boards that the update also works this way without a CPU being installed on the board, so exactly the problem you have can be solved this way. It might be worth a try, otherwise I would recommend that you request a return on the digitec site and have the board replaced.
I can't answer the question for digitec, but you should be able to do the update yourself.
Does the device not boot at all?
With the newer boards, you can do a firmware update by booting the board directly via a USB stick and the update is automatically installed. This is described on page 27 of the Asus manual. You have to rename the update file and copy it to a FAT32 USB stick, then boot the system with it:
https://dlcdnets.asus.com/pub...
I don't know the ASUS boards, but it is at least with the MSI boards that the update also works this way without a CPU being installed on the board, so exactly the problem you have can be solved this way. It might be worth a try, otherwise I would recommend that you request a return on the digitec site and have the board replaced.