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Zyxel AX7501 with XGSPON SFP+, VLAN 10

Zyxel AX7501 with XGSPON SFP+, VLAN 10


Question about Zyxel AX7501 with XGSPON SFP+, VLAN 10

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4 years ago

Is there any way to get support and download new firmware for the AX7501-B0? So far, I did not have any luck!

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3 years ago

For all at Init7: Mail to support@init7.net with a request for the latest firmware. Within 30 minutes I received a Nextcloud link where I can always get the latest firmware.
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3 years ago

Here is the latest firmware:'
V517ABPC21D0.zip

ftp(PUNKT)zyxel.ch zyxel and zyxel as username and password
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4 years ago

I have searched today for a AX7501-B0 firmware update and found the following page
https://support.zyxel.eu/hc...

The page describes a couple of CVE:


CVE-2020-24586: Not clearing fragments from memory when (re)connecting to a network
CVE-2020-24587: Reassembling fragments encrypted under different keys
CVE-2020-24588: Accepting non-SPP A-MSDU frames


The page offers a new Firmware Version V5.17(ABPC.1)C0 .. but the download link is a bit strange.. it points to a dropbox link.

I can confirm that the bin file worked on my Zyxel AX7501-B0 device and it look ok .. but i can't prove right now that this version has not been tampered with or anything.

this feels very unprofessional from Zyxel....
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3 years ago

You have to reach out to Zyxel support in order to download the latest firmware.
The appropriate firmware depends on the internet service provider and the network structure used, so it is not officially available for direct download.

I recommend reaching out to Zyxel support so they can find the right firmware for your situation.

Fill out the required fields in the support form https://support.zyxel.eu/hc... and provide the following information:
- Who is your provider?
- Which technology do you use (XGSPON P2MP or SFP+ P2P)?
- Which firmware version is installed (full name)?
- Can a connection be established with this firmware?

I know it's a bit of a hassle. I went through this myself, but in the end they were able to send me the right firmware update.
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Former employee

4 years ago

Have you tried the Zyxel Download Library? Here you find a quick explanation: https://support.zyxel.eu/hc...
Here you find the library: https://www.zyxel.com/support...
Some downloads require a MyZyxel login: https://accounts.myzyxel.com/users...
If this should not work, please contact our customer service: https://helpcenter.digitec.ch/hc...