Install Arlo Camera according to instructions 1 Download the Arlo Secure app 2 Login email and password 3 Add new camara under Camara 4 Scan QR CODE and wait for sound 5 Connect Camara to WLAN If possible, go very close to your router, switch off mobile data on your mobile, only continue when you hear the sound when scanning, Dan should be able to establish a connection I have been able to establish a connection under Android and iOS (Apple).nnen, hope I could help you, a little patience is required, if you have managed it I would be happy to hear something, another tip if it works, try to set another channel in your router, or all your devices in the WLAN under 2.4 to switch off !!!