Your data. Your choice.

We use cookies and similar technologies to provide you with the best shopping experience as well as for marketing purposes. Please accept, decline or manage the use of your information.

BenQ W1070 (Full HD, 2000 lm, 1.15 - 1.5:1)

BenQ W1070

Full HD, 2000 lm, 1.15 - 1.5:1


Question about BenQ W1070

avatar
Anonymous

8 years ago

The lamp on my Benq W1070 exploded loudly yesterday after 1.5 years. Is the lamp covered by the 2-year legal warranty? (Especially since an explosion is probably not normal).

Avatar
avatar
Brimstone

8 years ago

Helpful answer

Normally, a lamp does not have the warranty of the main unit, as it is intended for a certain lifetime (operating hours). In my opinion, this is a normal case of wear and tear. However, as I am not an expert, I recommend that you contact Digitec's customer service or BenQ directly for clarification. They will then be able to suggest a suitable replacement item.

PS: So explosion? It can happen that there is a bang. Did the outer casing shatter? And if so, was the main unit damaged?

avatar
Anonymous

8 years ago

Thank you for your answers, I will contact the manufacturer.
It was indeed an explosion of the lamp (sound volume about as loud as firing a shot with an assault rifle). I have not opened the housing. Splinters did not come out of the housing, but I assume that this happened inside.

avatar
Anonymous

8 years ago

As Brimstone said, lamps have a shorter warranty period of either 3-6 MT or a few thousand hours of runtime, whichever was reached first. A look at the manual will usually answer the question. There won't be anything you can do about it. If you want to press about the explosion, I would do it directly with the manufacturer... you have a better chance there.