Hello I have bought 2 pcs from galaxus Both lit up when charging then turned off Normally man is supposed to charge it for 6 hours until full then works First time it does not work at all even with cable ( both ) Have tried several times it does not work When start it runs 4 seconds then flashes then turn off So it does not charge 😡😡😡 I have also done this Unplug Lucy Empty the water tank of Lucy and rinse it out with warm water Plug Lucy back in First press and hold the LED button and then press the ON/OFF button. Press and hold both buttons for about 2-3 seconds. Also do not 😔😔😔. The LED should then flash 2 times Fill Lucy up with water again and start

Is it a wireless diffuser?

Does Lucy no longer exist in black? Thank you

Hello I really need a new cable for my Lucy from Stadler Form. Where can I get the replacement? Thank you

Hello Zäme. I have two questions: Is it possible to leave the cable connection permanently plugged in during diffusion? Does this device also have an interval mode, e.g. that it switches off every 10 minutes (20 minute pause time) and switches itself on again?

Hello, can other essential oils be used here or only the Refresh product?

Does the product already come with a fragrance or do you have to order it additionally?

I would be interested to know if I can also use Lucy in our infrared sauna? Or is there any other alternative?