Questions about Stadler Form Lucy

happyone

4 years ago

Hello I have bought 2 pcs from galaxus Both lit up when charging then turned off Normally man is supposed to charge it for 6 hours until full then works First time it does not work at all even with cable ( both ) Have tried several times it does not work When start it runs 4 seconds then flashes then turn off So it does not charge 😡😡😡 I have also done this Unplug Lucy Empty the water tank of Lucy and rinse it out with warm water Plug Lucy back in First press and hold the LED button and then press the ON/OFF button. Press and hold both buttons for about 2-3 seconds. Also do not 😔😔😔. The LED should then flash 2 times Fill Lucy up with water again and start

3 answers

ylli.selimaj

1 year ago

Is it a wireless diffuser?

1 answer

Galaxus

1 year ago

Helpful answer

Yes, this fragrance diffuser is cordless. It's battery-powered, so it can be used without being connected to an electrical socket, and will last for up to 7 hours. It also has a USB cable for recharging on the move.

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Klavdi

3 years ago

Does Lucy no longer exist in black? Thank you

1 answer

Former employee

3 years ago

The black version can be found here: https://www.galaxus.ch/de/s14/product/stadler-form-lucy-50-ml-duftdiffusor-16648344

cleliakempf

7 months ago

Hello, I bought the Lucy diffuser a month ago, it worked perfectly without any noise, but since noon today you can hear the motor... very annoying, is there a trick to "eliminate" this again.... Happy for any tips and advice

1 answer

Anonymous

7 months ago • purchased this product

purchased this product

Maybe you can try with descaling it… I have 6 of them around the house and never had this issue… what I also do is to put them over a cork coaster over the wood surfaces to avoid water stains… this could also reduce the vibration noise

birkas

3 years ago

Hello I really need a new cable for my Lucy from Stadler Form. Where can I get the replacement? Thank you

1 answer

kaele12

3 years ago • purchased this product

purchased this product

Helpful answer

when I look at the pictures, it's a normal USB C to USB 3 cable, you can buy it everywhere, Mediamarkt, Interdiscount, I think also Manor everywhere where there are PCs or electronics.