Dreame H12 Dual
Vacuuming + mopping
Questions about Dreame H12 Dual
What would you like to know?
0 questions and answers
Helpful answer
The main cleaner (water), with its charging/cleaning deck and two washing rollers. Then there's the dust cleaner (bin + filter) and the different accessories: sweepers, dust nozzle and 'mini' brushes for fabrics, also a mini deck (non-electric). The electrical part (vacuum and battery) is interchangeable between the two but can only be rechargeable on the main (water) cleaner.
It's quick to switch between the two systems, but first and foremost it's a water-based floor cleaner. The dust extractor is an accessory (very practical) but it is not ‘independent’.
Helpful answer
Hello
I received my appliance yesterday and have the same problem.
Correct tank, auto mode, but no water comes out. After a while it says "Fill fresh water tank".
Have you found a solution in the meantime?
Thank you very much
Helpful answer
This is a wet and dry hoover. It comes with all the accessories shown in the photo. The cable has a Swiss plug, so no adaptor is required.
Former employee
1 year ago
Unfortunately, we don't have the information we need. A search on the Internet also failed to find a clear solution. We recommend that you contact the manufacturer directly.
Helpful answer
Cleaning brush
Storage box
Dust container assembly
Spare filter
Handle
Holder for accessories
Cleaning solution
Replacement brush roller
Soft roller brush
Crevice nozzle
Extension pole
Charging station
Motorised mini brush
Main part
I found the packing list :)
https://www.youtube.com/watch
The product is currently on backorder. We hope that we will be able to offer the hoover again soon.
Unfortunately, we cannot answer whether and when this item can be ordered again. However, you are welcome to add the item to your watch list.
Helpful answer
Which points do you mean?
If you mean the UBS Keyclub, you can exchange the points for a Galaxus voucher here:
https://keyclubestore2.ubs.com/app...
Due to different suppliers and delivery conditions, there may be price differences compared to other suppliers. As the prices are higher for us in Switzerland, this has a corresponding effect on the sales price.
In principle, our offer is still in line with the market price. Of course, it is possible that other competitors are currently selling at a lower price. If required, you can find further information on price changes at the following link: https://www.galaxus.ch/de...
Former employee
2 years ago
We have an error in the system, which is why the article is listed under Xiaomi. However, it is the
Dreame H12 Dual Wet&Dry Vacuum cleaner.
Thank you for letting us know. We will be happy to pass this on internally to the responsible department and hope that this will be checked promptly.
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