Attention, Lunii refuses to replace their defective box under warranty. Attached is their message for my story box that doesn't light up anymore after 6 months: The legal guarantee of conformity applies exclusively to the seller, because, according to article L. 217-4 of the code of consumption, "the consumer holds his rights only against the seller with whom he has contracted directly". You can therefore approach the shop where you bought the product to make an exchange under the legal guarantee of conformity: this is two years in Europe. However, it only covers "defects in conformity existing at the time of delivery or resulting from the packaging, assembly instructions or installation" (Article 211-4 of the Consumer Code). On our side, we will be able to take care of your device according to the conditions previously mentioned. (i.e. you will have to pay the shipping costs and pay 10€ for the return to your home) If however you do not wish to accept our conditions of return, and given that your device is still covered by the legal guarantee of conformity at Amazon, you can therefore approach Amazon for a free handling at 100%. I can confirm that Amazon is responsible for the standard exchange of devices (that's why it is only stated that it is possible to contact us for the shipment of spare parts or for technical support).