Information on Cookies and Similar Technologies
1. What Is It About?
This Cookie Notice describes how and why we collect, process, and utilize personal and other data when you make use of our websites and mobile apps – particularly in connection with cookies and similar technologies. For the sake of simplicity, in the following we will generically refer to websites, but in doing so also include mobile apps.
Further information about our handling of personal data can be found in our Privacy Notice.
2. Who Is Responsible for Data Processing?
According to data protection law, responsibility for data processing lies with the company that determines whether such processing is to take place, for what purposes it is to take place and how it is to be configured. Galaxus Deutschland GmbH (Galaxus Deutschland GmbH, Hoheluftchaussee 18, DE-20253 Hamburg) ("we" or "us"), is responsible for the processing of personal data according to this cookie information.
If you have any questions or concerns relating to this Privacy Notice or the processing of your personal data you are welcome to contact us as follows:
For Germany and all other European countries, as well as galaxus.de, galaxus.at, galaxus.fr and galaxus.it, galaxus.nl, galaxus.be
Galaxus Deutschland GmbH
Hoheluftchaussee 18
DE-20253 Hamburg
Germany: https://helpcenter.galaxus.de
Austria: https://helpcenter.galaxus.at
France: https://helpcenter.galaxus.fr
Italiy: https://helpcenter.galaxus.it
Netherlands: https://helpcenter.galaxus.nl
Belgium: https://helpcenter.galaxus.be
You can contact our Data Protection Officer for specific questions regarding data protection:
Galaxus Deutschland GmbH
Datenschutz
Hoheluftchaussee 18
DE-20253 Hamburg
E-Mail: datenschutz@galaxus.de
3. What Are Log Files?
Each time our websites are used, certain data is automatically accumulated for technical reasons and temporarily stored in so-called log files. Examples include the following technical data:
- IP address of the requesting end device,
- Information about your Internet service provider,
- Information about the operating system of your end device (tablet, PC, smartphone, etc.),
- Information about the referring URL,
- Information about the browser used,
- Date and time of access, and
- Contents accessed when visiting the website.
This data is processed for the purpose of facilitating the use of our websites (connection establishment) and ensuring their smooth operation, guaranteeing system security and stability, facilitating the enhancement of our websites and for statistical purposes.
The IP address is also analyzed together with other log files and further data available to us, if applicable, in the event of attacks on IT infrastructure or other potential unlawful or improper use of the websites for solution and aversion purposes, and may be used during criminal proceedings for the identification of persons concerned and for action taken under civil and criminal law against these persons.
4. What Are Cookies and Similar Technologies?
Cookies are files that your browser automatically stores on your end device when you visit our websites. Cookies contain a unique code number (ID) enabling us to distinguish individual visitors from others, but normally without identifying them. Depending on their intended use, cookies may contain further information, for example about visited sites and the duration of a visit to a site. We use both session cookies that are deleted again when the browser is closed, and permanent cookies that remain stored for a given period after the browser is closed (normally between a few days and two years) and serve to identify visitors again on subsequent visits.
We may also use similar technologies such as pixel tags, fingerprints and other technologies for storing data in the browser. Pixel tags are small, normally invisible images or a program code loaded by a server that provide the server operator with specific information such as whether and when a website was visited. Fingerprints comprise information collected during your website visit about the configuration of your end device or your browser that enables your end device to be distinguished from other devices. Most browsers also support further technologies for the storage of data in the browser that are similar to cookies and that we may also make use of (e.g. web storage).
5. How Can Cookies and Similar Technologies Be Deactivated?
You can configure the settings in your browser in such a way as to block certain cookies or similar technologies or delete existing cookies and other data stored in the browser. You can also expand your browser with software (so-called “plug-ins”) to block tracking by specific third parties. You can find further information in the help pages of your browser (normally under the key word “data protection”). Please note that our websites may no longer function to their full extent if you block cookies and similar technologies.
6. What Types of Cookies and Similar Technologies Do We Use?
We use the following types of cookies and similar technologies:
- Necessary cookies: Necessary cookies are required in order for a website and its functions to be used. For example, these cookies ensure that you are able to navigate between pages without details entered in a form or products placed in a shopping basket being lost.
- Performance cookies: Performance cookies collect information about how a website is used and enable us to conduct analyses, for example to find out which pages are most popular and how visitors move around a website. These cookies serve to simplify and speed up website visits and generally to improve user-friendliness.
- Functional cookies: Functional cookies enable us to offer extended functions and display personalized contents. For example, these cookies allow us to display products to you based on those previously viewed that may also be of interest to you.
- Marketing cookies: cookies help us and our advertising partners to approach you on our own and third-party websites with advertisements for products or services that may be of interest to you or to display our advertisements to you during further Internet usage after visiting our websites.
7. How Do We Make Use of Cookies and Similar Technologies of Third Parties?
The cookies and/or similar technologies used by us may originate from us or from third-party companies, for instance if we make use of functions provided by third parties. Such third-party providers may be located outside Switzerland and the European Economic Area (EEA) as long as the protection of your personal data is adequately safeguarded.
For example, we make use of analysis services to analyze how you use our websites in order to optimize and personalize them. Cookies and similar technologies of third-party providers furthermore enable them to approach you on our websites or on other websites and in social networks that also collaborate with these third parties with individualized advertising and to measure how effective advertisements are (e.g. whether you arrive at our website via an advertisement and what actions you then carry out on our website). One example is the provider SnowPlow, whose tracking tools we use under an order processing agreement.
Certain third-party providers may thereby partially view and store the usage of the website in question. These recordings may be combined by these providers with similar information from other websites. The behavior of certain users can thus be recorded across multiple websites and end devices. In some circumstances, the applicable provider may also make use of this data for its own purposes, such as for personalized advertising on its own websites and on other websites that it supplies with advertising. If users are registered with the provider, the provider may assign the usage data to the person in question. The processing of such personal data is carried out here by the provider in its own responsibility and in accordance with its own data protection provisions.
In the following overview you will find the companies whose cookies and similar technologies we use.
|
Company |
Description |
Cookie categories |
More information |
In use on |
|
Snowplow Snowplow Analytics Ltd, Floor 6, 17 Bevis Marks, London, EC3A 7LN, United Kingdom |
We use the open source analytics service Snowplow to collect, among other things, information about how often you visit our website or which pages you visit on our websites and mobile apps. We use this data in particular to improve the user experience, i.e. to ensure that they can navigate and shop on our websites as smoothly and easily as possible. In addition, we also use the data collected with Snowplow for:
Snowplow is a service provider and works on our behalf. |
Functional Performance |
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|
Google Analytics Google LLC (1600 Amphitheatre Parkway, Mountain View, CA, USA) and Google Ireland Ltd. (Google Building Gordon House, Barrow St, Dublin 4, Ireland; both together "Google", with Google Ireland Ltd. being responsible for the processing of personal data). |
We use Google Analytics, an analysis service from Google, on our websites. Cookies and similar technologies are used to collect certain information about the behavior of individual users on or in the relevant website and the device used for this purpose (tablet, PC, smartphone, etc.) (e.g. how often you have opened our website, how many purchases have been made or what your interests are, as well as data about your device used, such as the operating system). You can find more information about this under this link. We have configured the service in such a way that the IP addresses of visitors to Google's websites within Europe are shortened before they are forwarded to the USA, so that they cannot be traced. Google provides us with reports and in this sense can be considered our order processor. However, Google also processes certain data for its own purposes and may, under certain circumstances, create cross-device reports with data from users who have activated personalized advertising (so-called "Google Signals" feature). If you are logged into your Google account and surf our pages, Google may be able to draw conclusions about the identity of visitors to the websites based on the data collected and therefore create personal profiles and link the data obtained with their Google accounts. You can find information about the privacy policy of Google Analytics here, and if you have a Google account yourself, you can find further details here. Further information on Google Signals can be found here. |
Functional Marketing Performance |
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|
Google Ads Google LLC (1600 Amphitheatre Parkway, Mountain View, CA, USA) and Google Ireland Ltd. (Google Building Gordon House, Barrow St, Dublin 4, Ireland; both together "Google", with Google Ireland Ltd. being responsible for the processing of personal data). |
We use Google Ads to optimize and personalize our advertising in the Google search engine, on YouTube and on third-party websites. Google may collect and use data about your device, IP address and behavior on our website for this purpose. |
Marketing |
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|
Google Marketing Platform Google LLC (1600 Amphitheatre Parkway, Mountain View, CA, USA) and Google Ireland Ltd. (Google Building Gordon House, Barrow St, Dublin 4, Ireland; both together "Google", with Google Ireland Ltd. being responsible for the processing of personal data). |
We use the Google Marketing Platform to optimize and personalize our advertising on the Google search engine, on YouTube and on third-party websites. The platform also enables us to plan, execute, manage and evaluate ads and campaigns. Google may collect and use data about your device and behavior on our website for this purpose. |
Marketing |
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| Youtube
Google LLC (1600 Amphitheatre Parkway, Mountain View, CA, USA) and Google Ireland Ltd. (Google Building Gordon House, Barrow St, Dublin 4, Ireland; both together "Google", with Google Ireland Ltd. being responsible for the processing of personal data). |
YouTube videos are embedded on our website. When you play these videos, information about your use is sent to YouTube and stored there. This happens even if you do not have a YouTube account or are not logged in. If you are logged into your YouTube account, this information is directly associated with your account. If you do not want this, you must log out before playing the videos. |
Marketing | Link | |
|
Microsoft Ads Microsoft Ireland Operations Ltd, One Microsoft Place, South Country Business Park, Leopardstwon, Dublin 18, Ireland |
We use Microsoft Ads to optimize and personalize our advertising in the Bing search engine. Microsoft may collect and use data about your device and behavior on our website for this purpose. |
Marketing |
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|
Meta Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin, Ireland |
We use Meta's platforms (e.g. Facebook and Instagram) to promote our blog posts and products. In doing so, we may point you to content or products on the platforms of Meta or its cooperating partners that may be of interest to you. Meta may collect and use data about your device and behavior on our website for this purpose. |
Marketing |
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Pinterest Europe Ltd, Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland |
We use Pinterest to promote our blog posts and products. In doing so, we may point you to content or products on Pinterest or on the websites of its cooperating partners that may be of interest to you. Pinterest may collect and use data about your device and behavior on our website for this purpose. |
Marketing |
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|
Criteo Criteo SA, 32 Rue Blanche, 75009 Paris, France |
We use Criteo to promote our blog posts and products. In doing so, we may point you to content or products on websites of Criteo's cooperating partners that may be of interest to you. Criteo may collect and use data about your device and behavior on our website for this purpose. |
Marketing |
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|
Cheaper.com solute GmbH, Zeppelinstraße 15, 76185 Karlsruhe, Germany |
In order to optimize our offer on billiger.de, as well as for the purpose of billing in connection with the billiger.de remuneration model, billiger.de may collect and use information on sales. This information generally relates to purchase transactions that originate on billiger.de. |
Marketing |
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|
Taboola Taboola Europe Limited, Aldgate House, 2nd Floor, 33 Aldgate High Street, London EC3N 1DL, United Kingdom |
We use Taboola to promote our blog posts and products. In doing so, we may refer you to content or products on websites of cooperating partners of Taboola, which may be of interest to you. Taboola may collect and use data about your device and behavior on our website for this purpose. |
Marketing |
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|
Tradedoubler Tradedoubler GmbH, Mainzer Straße 13, 80804 Munich, Germany |
We use Tradedoubler to promote our products and our discount promotions together with partners (affiliates). For this purpose, Tradedoubler may collect and use data about your device and behavior on our website. This allows us to optimize our advertising and complete the commissioning of affiliate partners. |
Marketing |
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Outbrain Outbrain UK Limited, 5th Floor, The Place 175, High Holborn, London, WC1V 7AA, UK |
We use Outbrain to promote our blog posts and products. In doing so, we may point you to content or products on websites of Outbrain's cooperating partners that may be of interest to you. Outbrain may collect and use information about your device and behavior on our website for this purpose. |
Marketing |
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|
Akamai Akamai Technologies International AG, Grafenauweg 8, 6300 Zug |
We use Akamai to ensure the accessibility and security (e.g. fending off attacks) of our websites. Akamai is a service provider and works on our behalf. |
Absolutely necessary |
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Microsoft Dynamics 365 Fraud Protection Microsoft Ireland Operations Limited, Attn: |
We use Microsoft Dynamics Fraud Protection to detect and prevent fraud at an early stage. On the one hand, this protects us as a company, but above all it protects our customers from fraudulent activities. Among other things, we collect and use data on your operating system, IP address and browser. |
Absolutely necessary |
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Datadog Datadog, Inc, 620 8th Avenue, 45th Floor, New York, NY 10018-1741 USA |
We use Datadog to monitor and optimize the performance and use of our website and services. |
Absolutely necessary |
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Zendesk Zendesk, Inc., 989 Market St., P.O. Box: Suite 300, US-CA 94103 San Francisco |
We use Zendesk as a knowledge base and communication platform. Via Zendesk (or the "Helpcenter"), we offer the possibility to answer questions in self-service as well as to contact customer service via chat, mail and phone channels. |
Absolutely necessary |
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Teads Teads Schweiz GmbH, Heinrichstrasse 239, 8005 Zürich |
We use Teads to promote our blog posts and products. In doing so, we can point you to content or products that may be of interest to you at our cooperating partners of Teads. For this purpose, Teads can collect and use data about your device and behavior on our website. |
Marketing | galaxus.de | |
| Flixmedia
Flixmedia |
Flixmedia is a company that specializes in providing product information and digital marketing solutions for e-commerce platforms. Flixmedia content is integrated into individual product pages. For this purpose, Flixmedia can collect and use data about your device and behavior on our website. |
Marketing | galaxus.de | |
| RTB House
RTB House GmbH |
We use RTB House to promote our blog posts and products. In doing so, we can point you to content or products that may be of interest to you at our cooperating partners of RTB House. For this purpose, RTB House can collect and use data about your device and behavior on our website. |
Marketing | galaxus.de | |
|
PayPal (Europe) S.à r.l. et Cie, S.C.A. |
We use PayPal as a payment service provider. Cookies are necessary for security and fraud detection and to enable payment by instalments. Among other things, we collect and use data about your operating system, IP address and browser. | Absolutely necessary | Link |
Supplementary provisions, if you are using an iOS operating system (e.g. on an iPhone).
If you activate the "Marketing" category in the cookie settings, we collect data to improve our advertising campaigns or to identify which of our advertising channels are most effective. This data is stored in an aggregated and anonymised form, and does not contain any information that would allow us to personally identify you. This also applies to data that we may pass on to our advertising partners for the same purpose. Under no circumstances can individual users be identified.
8. How Do We Make Use of Social Media Presences?
We may have our own presences on social networks and similar third-party platforms (e.g. Facebook Fan Pages). If you communicate with us via such presences or comment on or disseminate the contents we post, we will collect the corresponding details and process them in accordance with our Privacy Notice. We are entitled but not obliged to review contents prior to or after their publication and to delete contents without notification where this is technically possible, or to report them to the provider of the platform in question. Where rules of decency and codes of conduct are violated, we may also notify the provider of the platform of the user account in question for blocking or deletion.
When visiting our social media presences, data (for example about your user behavior) may also be transmitted to or collected by the provider in question directly and processed together with other data already known to said provider (such as for marketing and market research purposes and the personalization of platform contents). Where we are jointly responsible with the provider for certain types of processing, we will conclude a corresponding agreement with such provider. You may obtain information about the material content of this agreement from the provider. Further information about data processing by the providers of social networks can be found in the data protection provisions of the corresponding social networks.
9. Different purposes of use and categories
When using cookies and similar technologies and the associated collection of personal and other data when using our websites and mobile apps, we generally distinguish between four categories. You can refuse the collection of data except in the "Absolutely necessary" category.
- Absolutely necessary
- Functional cookies
- Marketing cookies
- Performance
The following is an extended list of the tools, cookies and pixels that we use on our websites.
|
Cookies |
|||||
| Host | Cookie Name | Expiry Duration | Expiry Unit | Tool | Category |
| galaxus | .AspNetCore. | 0 | Days | Strictly necessary | |
| helpcenter | __cfruid | 0 | Days | Zendesk | Strictly necessary |
| helpcenter | __cf_bm | 0 | Days | Zendesk | Strictly necessary |
| galaxus | .AspNetCore.Antiforgery | 0 | Days | Strictly necessary | |
| digitecgalaxus | _abck | 365 | Days | Strictly necessary | |
| galaxus | _tc | 6 | Days | Strictly necessary | |
| galaxus | .ub.id.579b | 729 | Days | Strictly necessary | |
| galaxus | RedirectCountry | 0 | Days | Strictly necessary | |
| galaxus | DisplayCulture | 364 | Days | Strictly necessary | |
| galaxus | __zlcstore | 0 | Days | Zendesk | Strictly necessary |
| galaxus | .consent | 364 | Days | Strictly necessary | |
| galaxus | RecentlyVisitedProducts_ | 13 | Days | Functional | |
| galaxus | .bidexp | 3652 | Days | Functional | |
| galaxus | .sum | 10958 | Days | Strictly necessary | |
| galaxus | _biBI | 729 | Days | Strictly necessary | |
| galaxus | DisplayLanguageId | 10957 | Days | Strictly necessary | |
| galaxus | _dd_s | 0 | Days | Datadog | Strictly necessary |
| galaxus | .AuthBe.Correlation.3hyBduT3wzMdXILTJj2JiVrf8Z-GsQKyVblnBnA7ds0 | 0 | Days | Strictly necessary | |
| galaxus | .sid | 0 | Days | Strictly necessary | |
| galaxus | .bid | 0 | Days | Strictly necessary | |
| galaxus | .sidexp | 0 | Days | Strictly necessary | |
| galaxus | _biAN | 729 | Days | ||
| galaxus | .guid | 0 | Days | ||
| galaxus | .AuthBe.Correlation.* | 0 | Days | Strictly necessary | |
| galaxus | DisplayCurrencyId | 10957 | Days | Strictly necessary | |
| galaxus | .ub.ses.* | 0 | Days | ||
| idp | Tenant | 364 | Days | Strictly necessary | |
| galaxus | bm_sz | 0 | Days | Akamai | Strictly necessary |
| galaxus | .cid | 6 | Days | Marketing | |
| idp | .AspNetCore.Antiforgery | 0 | Days | Strictly necessary | |
| idp | _dd_s | 0 | Days | Datadog | Strictly necessary |
| galaxus | AKA_A2 | 0 | Days | Akamai | Strictly necessary |
| galaxus | bm_sz | 0 | Days | Akamai | Strictly necessary |
| galaxus | _dc_gtm_UA-xxxxxxxx | 729 | Days | Akamai | Strictly necessary |
| galaxus | _ga | 729 | Days | Google Analytics | Marketing |
| galaxus | _abck | 364 | Days | Akamai | Strictly necessary |
| galaxus | .AspNetCore. | 364 | Days | Strictly necessary | |
| galaxus | _gid | 729 | Days | Google Analytics | Marketing |
| galaxus | _biBI | 729 | Days | ||
| idp | .AspNetCore. | 364 | Days | Strictly necessary | |
| galaxus | ak_bmsc | 2 | Hours | Akamai | Strictly necessary |
| galaxus | bm_mi | 2 | Hours | Akamai | Strictly necessary |
| galaxus | bm_sv | 2 | Hours | Akamai | Strictly necessary |
| galaxus | _uetsid | 0 | Days | Microsoft Ads | Marketing |
| galaxus | criteo_write_test | 0 | Days | Criteo | Marketing |
| galaxus | _gat_UA-XXXXXX-X | 729 | Days | Google Analytics | Marketing |
| galaxus | outbrain_cid_fetch | 0 | Days | Outbrain | Marketing |
| galaxus | cto_tld_test | 0 | Days | Criteo | Marketing |
| galaxus | cto_tld_test | 0 | Days | Criteo | Marketing |
| galaxus | _fbp | 90 | Days | Marketing | |
| galaxus | .cid | 3652 | Days | Google Analytics | Marketing |
| galaxus | cto_bundle | 395 | Days | Criteo | Marketing |
| galaxus | .bid | 3652 | Days | Functional | |
| galaxus | _sp_root_domain_test_xxxxxxxxxxxxx | 0 | Days | Snowplow | Strictly necessary |
| galaxus | __zlcmid | 364 | Days | Zendesk | Functional |
| galaxus | .sum | 14 | Days | Functional | |
| galaxus | _pin_unauth | 364 | Days | Zendesk | Functional |
| galaxus | .sid | 0 | Days | Functional | |
| galaxus | themeshade | 100 | Days | Functional | |
| galaxus | zte2095 | 0 | Days | Google Analytics | Marketing |
| galaxus | _ga | 730 | Days | Google Analytics | Marketing |
| galaxus | _uetvid | 389 | Days | Microsoft Ads | Marketing |
| galaxus | _gclxxxx | 90 | Days | Google Analytics | Marketing |
| galaxus | _gid | 730 | Days | Google Analytics | Marketing |
| galaxus | RT | 7 | Days | Akamai | Strictly necessary |
| flixcar.com | _gat | 30 | Days | Flexmedia | Marketing |
| galaxus | AMP_TOKEN | Strictly necessary | |||
| galaxus | .at | Strictly necessary | |||
| galaxus | plistsc | 2 | Days | Strictly necessary | |
| galaxus | plistpc | 2 | Days | Strictly necessary | |
| galaxus | plistsl | 2 | Days | Strictly necessary | |
| galaxus | DisplayCountryId | 30 | Days | Strictly necessary | |
| galaxus | avatarUpdateDate | 100 | Days | Strictly necessary | |
| galaxus | DeviceCookie_* | 5 | Years | Strictly necessary | |
| galaxus | dpsSegment | 14 | Days | Functional | |
|
Local Storage |
|||||
| Host | Name | Expiry Duration | Expiry Unit | Tool | Category |
| galaxus | snowplowOutQueue* | Snowplow | Strictly necessary | ||
| galaxus | SearchHistoryLocalStorageKey | Functional | |||
| galaxus | ABTest* | Strictly necessary | |||
| galaxus | runningABTests | Strictly necessary | |||
| galaxus | FeatureToggle* | Strictly necessary | |||
| galaxus | retargeting | Functional | |||
| galaxus | DGRemarketingProductIds | Functional | |||
| galaxus | lastPurchaseOrderId | Strictly necessary | |||
| galaxus | *-advent-data | Functional | |||
| galaxus | recommender:* | Strictly necessary | |||
| galaxus | questionNotificationHintClosed | Strictly necessary | |||
|
Session Storage |
|||||
| Host | Name | Expiry Duration | Expiry Unit | Tool | Category |
| galaxus | sessionCachedBotScore | Strictly necessary | |||
| galaxus | recommender_PreFooter | Functional | |||
|
App |
|||||
| Host | Name | Expiry Duration | Expiry Unit | Tool | Category |
| galaxus | x-dg-mobileappcontract | Strictly necessary |
10. Changes to This Cookie Notice
This Cookie Notice may be updated over time, especially if we change our data processing activities or if new legal provisions become applicable. In general, the version of the Cookie Notice in effect at the time at which the data processing activity in question commences is applicable.
Last modification: 7.8.2024