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Displex Privacy Safe, Laptop Blickschutzfilter
EUR41,48

Displex Privacy Safe, Laptop Blickschutzfilter


Questions about Displex Privacy Safe, Laptop Blickschutzfilter

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0 questions and answers

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l3lubbbb

3 months ago

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Galaxus

3 months ago

The filter does not fit perfectly as the screen of the HP EliteBook 1040 G11 has an aspect ratio of 16:10, while the filter is designed for 16:9. The laptop has a 14-inch display with 1920 x 1200 pixels (WUXGA) and an aspect ratio of 16:10, while the privacy filter is designed for 14 inches and a 16:9 aspect ratio. This can lead to fit problems, as the height of the filter does not exactly match the screen.
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loibe82

4 months ago

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DISPLEX TK

4 months ago

Helpful answer
Hello loibe82, Thank you for your feedback and the detailed description of your problem. We are sorry that you are unhappy with the application of the privacy filter. We take your experience very seriously and would like to help you. We have never heard or experienced this before. The effect you describe, a blotchy appearance or the impression of "water spots", occurs when the privacy filter is placed too close or partially unevenly directly on the display without being held completely at a distance. Such effects are technically caused by so-called Newton rings (halo effects), which occur when two smooth surfaces come into point contact, similar to protective glass without a spacer layer. This occurs in particular when: 1. the magnetic frame does not sit completely flush so that the film bends slightly in the centre towards the display. 2. there is too much magnetism between the film and the display housing, causing the film to be "pulled" towards the display. 3. the display has a very smooth, reflective surface, as is the case with some anti-reflective or touch surfaces. How can the problem be solved? 1. slightly lift the film off the display: By repositioning or adjusting the magnetic strips, the effect can usually be minimised or avoided altogether. 2. clean the display thoroughly with a microfibre cloth when the device is switched off, the display may be statically charged. If it is statically charged, the film will adhere to the screen. Switch off the device safely and de-energise it Shut down the laptop Disconnect the mains adapter Clean the display when the device is switched off to avoid electrostatic discharge. If none of this helps, this is the only possible cause: If the laptop has a glossy surface and the glossy surface of the filter is facing the display, it will attract static electricity. Here is a brief explanation: If the laptop display has a glossy surface and the inside of the privacy filter is also glossy or smooth, then there is an electrostatic attraction between the two surfaces, especially in the case of dry room air or friction when the filter is attached. This attraction acts like a vacuum effect and draws in the surface at certain points or over a large area. This results in Newton rings, streaks or blotchy effects. The image appears uneven or optically contaminated, although both are technically intact. Please try to clean the glossy side thoroughly. If this is still the case, please use the matt side in this individual case. I hope this has helped you. Kind regards Your DISPLEX Team.
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niederhauser.david

4 months ago

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Virginia Parrotta

4 months ago

Please check that the filter is attached correctly and without tension, otherwise the function may be impaired on sensitive touchscreens such as the Yoga X13 Gen 4. Repositioning or an alternative attachment method may help.
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thom_stahl

7 months ago

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mirjschba

7 months ago

Helpful answer
The second side of the film is 'matt' and is great against reflections. However, I find that this side offers slightly less privacy protection than the first side. So I use the glossy privacy film when I'm out and about (almost every day) and the matt side against reflections at work. As the film sticks to the small magnetic strips (attached to the computer, supplied), the pages can be changed in seconds. Hope that helps :)
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Anonymous

9 months ago

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Galaxus

9 months ago

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The film protects the screen with its scratch-resistant properties. However, it is mainly designed as a privacy film to protect your privacy. If you are looking for additional protection against mechanical damage, a separate protective glass or a more robust protective film may be more suitable.
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Anonymous

1 year ago

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DISPLEX TK

1 year ago

Helpful answer
Hello Anonymous, If you have the MacBook Air 13.6 inch (2024), then the article Privacy Safe Universal 13.3 is wrong for your device. The Privacy Safe Universal are for all laptops that are not Apple. So Dell, Samsung, Acer, Microsoft etc. Privacy Safe for Apple Mac Books can be purchased separately on Digitec. The right item for your device is here: Displex Privacy Safe, laptop privacy filter (13.60", 16 : 9) We hope this has helped you. If you have already purchased the item, please contact Digitec with the invoice and they will exchange it. Kind regards Your DISPLEX team
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oligloor

1 year ago

ok danke

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Fabian Müller

1 year ago

Helpful answer
If you have any further technical questions, our customer service team will be happy to help: https://helpcenter.galaxus.ch/hc/de/requests/new

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