Your data. Your choice.

Andrin Appenzeller

3 years ago

We do not carry the original power supply, an alternative would be this product i-tec Ultra Slim Power Adapter 90W (90 W)

luca-caprez

1 week ago

Hello, I bought this product but have now found 2 matching power supplies in my cable box. What are the exact outputs for the power supply? 20V 2.0A or 12V 1.5A

Galaxus

1 week ago

The exact specifications for the power supply unit of this docking station are 20V and 2.0A. This corresponds to the voltage and current required to operate the device. A power supply unit with 12V and 1.5A is not suitable.

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fmessina77

11 months ago

Hi, I have this i-tec docking station which works great. the only thing I can't explain is that with the connection laptop to docking station the charging of the laptop does not work... as I said, connection to screen via the docking station etc. works perfectly, but only the charging of the laptop does not. am I doing something wrong? my laptop is a Lenovo T14s with USB-C port many thanks and regards

11 months ago

Helpful answer

Hello fMessina77 This docking station is available in 2 versions. Like you, I have ordered the wrong one in the past. The correct docking station that charges your notebook via USB-C is: 979270. Unfortunately, it is only written in small print in the product information. Greetings

2 years ago

I have a MacBook M2 and two older screens (not 4K). When I connect the docking station to the Mac, everything plugged into the USB sockets is recognised, but the two screens are not recognised and the Mac does not charge. I have also installed the driver software. What else do I have to set or what is wrong with my setting?

Leonardo927

2 years ago

Why can't I charge my laptop with the i-Tec docking station?

avertesi

2 years ago

Helpful answer

It is ("only") an interface for 2 monitors, USB and speakers. It is not a transformer/charging station that can recognise the power of all available laptops and operate them with optimal power, but needs power itself in order to function. But therefore works with all laptops.

basket

2 years ago

Product purchased "used, 24 months warranty". Did not work when first used. Product returned to Digitec, who returned it to the manufacturer, resulting in a 2 to 4 week delay, I find this unsatisfactory. I think this product is unreliable and should be withdrawn from sale. What do you think?

Lucas Breithaupt

2 years ago

We are sorry that you are experiencing problems with an item you purchased from us. If you haven't already done so, please don't hesitate to contact customer service so that our staff can offer you a solution: https://helpcenter.digitec.ch/hc/fr/requests/new

HaraldH733

2 years ago

I have installed the driver for the 4KDock on the MacBook Pro 2023. There are 2 monitors connected to the dock via Display Port. When I connect the port to the MacBook with USB-C, no monitors are displayed in the settings and the monitors notice that something has happened but report "no connection": What can I do?

2 years ago

Hello - Do you have the latest displaylink driver/software installed (1.8.1 Build 63.180)? Is the displaylink software running (you can see it at the top of the bar, two rectangles that overlap - are the screens "mentioned" there)? Have you made the settings "System settings => Privacy & security => Screen recording => Display link manager ON"? Reboot already done? Power is on and plugged in (at the back of the itec?). I have a 2022 M1 with i-Tec and Display-Link... 2 monitors (DP) on 4K - sometimes it's a bit "bocky" - then only helps: disconnect dock, switch off dock, switch on... but then it works for hours with me ;) LG

Birr Machines

2 years ago

Attention: No power supply for the laptop! This is missing from the description.

4 answers

keeran

2 years ago

Kompatible mit HP Notebooks ?

info

2 years ago

Provided the HP notebooks output a screen signal via USB-C, yes. Tested satisfactorily on several models!

2 years ago

I want to use my LC-Power LC-M34-UWQHD-100-C as a split desktop. Unfortunately I can only select the resolution 3440x1770 for both sides. As Doc in Station I use the one given here with 2 HDMI cables. However, as the screen has a 21:9 ratio, I have to select 1720x1770 as the resolution, otherwise the picture is very distorted. I can't find anything on the internet, I've been trying to solve the problem for over 8 hours. A downloadable driver or something would be helpful.

mgedv6719

2 years ago

Hello, without drivers the part will not work at all or only insufficiently. You will find the correct downloads for all OS on the home page. https://i-tec.pro/de/technischer-support/treiber-und-benutzerhandbuecher/ LG Michael

Rose2601

2 years ago

Hello Does this dock support a 2k monitor at 144hz when connected to a device via USB-A 3.2 Gen. 1?

avertesi

2 years ago

I don't know - I have both monitors connected via HDMI.

Obs-N

2 years ago

Hello, Would this docking allow me to use 2 4k@60Hz screens (https://www.digitec.ch/fr/s1/product/samsung-lu32r590cwrxen-3840-x-2160-pixels-32-moniteur-14959820)? Thanks in advance

Stardustone

2 years ago

Yes, this dock supports two 4K UHD 3840 x 2160 pixel resolution displays with 60 Hz each.

zumsteg

3 years ago

Hello I have the following setup: M1 Macbook Air with two monitors (ASUS ROG Strix XG32VQR, BenQ RL2755HM). When I connect the docking station, the laptop does not charge. In addition, both screens are not recognised. Can you help me here?

3 years ago

Hoi This one, right: https://i-tec.pro/de/produkt/cadual4kdock-3/ ? Power supply unit is connected and working? I assume the hub is switched on? What cable between dock and Book (TB? TB3?), what cable between dock and monitors? Display link installed? LG

Fla97

3 years ago

Does this docking station also have Thunderbolt?

3 years ago

no only usb 3.0

Fla97

3 years ago

Can the USB ports also be used to charge devices such as smartphones, tablets, headphones, etc.?

3 years ago

Helpful answer

Hoi and Yes, should work (on my Itec I can also charge my Iphone via USB... ) LG

earseev

3 years ago

Must return, doesn't fit my new HP Probook 450 G8, "too little power".

swissmawi

3 years ago

What do you mean by "power"?

ptschan

3 years ago

Does the docking station support 2xHDMI (1920x1080)@144Hz/240Hz?

ctroxler

3 years ago

yes

hansproton

3 years ago

I assume, this works fine with an ACER Nitro 5 AN517-52? I could use 2 external QHD screens, connected via Display Port?

Maude Comte

3 years ago

Yes, it should work. :)

Honzi.97

3 years ago

Hello does this device have a displaylink function? Can I use it to connect 2x 4k 60fps monitors to my mackbook air m1?

3 years ago

Hello, Yes, this docking station is based on DisplayLink technology - so you can connect 2 external monitors to your MacBook with an M1 chip. Best Regards i-tec Team

3 years ago

Does the docking station work with 2 times 2560 x 1440 (Displayport)?

Stardustone

3 years ago

Helpful answer

Yes, that would be supported. It even goes 2 x 4K UHD 3840 x 2160 pixels with 60Hz or 1 x 5K display.

antonio.pace.1970

3 years ago

Hello Does this docking station work with Windows 11? Thank you very much.

3 years ago

Helpful answer

Hello, Yes, the docking station and DisplayLink driver are both compatible with Windows 11. Best Regards i-tec Team

ssindico57

3 years ago

Hi. I would like to connect 2 monitors to my Lenovo Yoga Duet 7. Is this possible with this docking station?

Königstiger

3 years ago

Helpful answer

Hello, I have a Lenovo G500e with which I could connect two monitors without any problems.

3 years ago

Hello I have a Lenovo Thinkpad t480 with Ubuntu 20.04 LTS and would like to connect 2 external monitors (1x Asus 24 ", 1920 x 1080 & 1x AOC 24 ", 1920 x 1080) with the docking station. Does anyone have any experience with this? I read on Reddit that it is often problematic.

3 years ago

Helpful answer

Hello, Yes, Ubuntu is one of the supported systems. But the DisplayLink app can just use the laptop's CPU on Ubuntu - if you want to use the docking station for any GPU-intensive work, then a docking station based on another technology would be a better fit for you. If you would contact our Technical support - support@itecproduct.com - we could recommend you a docking station. But please let us know what other requirements do you have (number of monitors, their resolution). Best Regards i-tec Team

3 years ago

Hi Does anyone have experience with 2 times 4K@60Hz monitor setup? How far does the laptop play a role, i.e. the graphics card, I have an i7 10710U with Intel UHD graphics.

retogriess

3 years ago

Helpful answer

I have a Lenovo T470 connected to the i-tec via USB. from there to an Eizo and ASUS 4K monitor, both running fine at 60Hz. But, the i-tec doesn't have enough power to supply the laptop with electricity! So it has to run on its own power supply.

Michaelk1972

3 years ago

Hello, I have a Lenovo Thinkpad E 15, NTB Lenovo TP E15 AMD G2 15 does this fit with the docking station ?

DrBrichO

3 years ago

Jas that fits, via the USB-C port

Brembi Schweizer

3 years ago

Will send this dock back tomorrow. Completely unusable for my application. Wanted to operate a MacBook 2019 OS Monterey with 2x 27" monitors. The idea was to work only with the MacBook thanks to this dock (in the office > external keyboard 2 monitors and mouse). Too bad for this application is that I the right dock. Maybe it works better with the Windows PC.

3 years ago

Hello, Can you please contact our Technical support? Our address is support@itecproduct.com Please let us know what exactly is wrong. Please note that this docking station does not support PowerDelivery (Charging over USB-C) and it will not charge your MacBook. Best Regards i-tec Team

dbbaki

3 years ago

I use this docking station and am very satisfied with it. Unfortunately, it has now happened for the second time that the USB-C port on my hp Elitebook no longer works after about 2 months of use - not even on other docking stations. The connection via the old USB port still works. Is this a known problem and is there a solution?