Hello, I installed the product 1.5 weeks ago, the basic technical setting was set to Eastern Europe in terms of language, but this can be changed quickly (the plug would also work in Switzerland and Germany) and a wall bracket is included. But an extra frame was not included, it looks like you have to buy it separately (i.e. the device has the normal black frame as in the videos, but the one that is then placed over it (in 4 parts) is not included and if you don't want a black frame, you have to buy it separately.