Samsung EB-P5300XJ (20000 mAh, 25 W, 74 Wh)

Samsung EB-P5300XJ

20000 mAh, 25 W, 74 Wh


Question about Samsung EB-P5300XJ

avatar
antonia_huwiler

9 months ago

I have had the power bank since December 2021. Today I wanted to charge the power bank, but nothing happens (the lights do not light up). I assume that the powerbank is not charging. Is it possible that the powerbank is already defective after 2.5 years and I need to buy a new one? Could it be checked and repaired?

Avatar
avatar
Virginia Parrotta

9 months ago

The best way to do this is to contact our customer service team directly. They will be happy to assist you with your request. https://helpcenter.digitec.ch/hc...