I think it's a shame that you simply cancel the order and you have to stand at the back of the queue again. The comment from the customer service "unfortunately it went badly, we can't do anything about it" doesn't help.

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An error has occurred. This is being reviewed by our customer service team and has been communicated accordingly. We understand that the cancellation is very annoying and would like to apologise for the circumstances.

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Question about Apple iPhone 15 Pro

I think it's a shame that you simply cancel the order and you have to stand at the back of the queue again. The comment from the customer service "unfortunately it went badly, we can't do anything about it" doesn't help.