
Cat Mate Elite Selective cat door
Manual cat flap
Cat Mate Elite Selective cat door
Manual cat flap
We apologise for the inconvenience. It appears that you have not contacted our customer service department regarding this problem. Please do so, so that we can offer you a solution : https://www.galaxus.ch/help
As far as I know, the Cat Mate Elite Selective only works with the corresponding chip brands, but not with implanted chips like the Cat Mate Elite.
I'm very sorry to hear that you had a problem with your order. Please contact our customer service team directly so that we can work together to find an appropriate solution. https://helpcenter.galaxus.ch/hc/de/requests/new?ticket_form_id=39231
I haven't figured out how to unlink the accesses of our three cats. In other words, I don't think it's possible to code specific accesses, it's "IN / OUT" for all of them all day.
No, the chip is only read when the cats go inside from the outside. Curfew then applies to all :)
Hello Gabriella. I accidentally ordered exactly one CatMate Elite Selective, assuming that the built-in sesor could also read the cats' implanted microchips. But that doesn't seem to be the case with this model. I returned the cat flap and ordered a CatMate Microchip Elite instead. This is supposed to recognise implanted microchips as well as chips on a collar. But it costs a bit more. I hope this information helps you. LG, Roger
Unfortunately I could not find this information anywhere. :-( However, based on my research, I assume that everything for assembly (except for screwdrivers or similar) should be included.
Unfortunately, the supplier currently only has this colour in the range.
The difference lies in the installation depth. This one can only be used for a maximum installation depth of 50mm and that for 110.- up to 100mm.
11 of 11 questions