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Lunii La fabrique à histoires (French)

Lunii La fabrique à histoires

French

Questions about Lunii La fabrique à histoires

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0 questions and answers

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o0kami

5 years ago

Apart from the price (72.- instead of 62.-) what is the difference between Lunii "My story factory" and Lunii "My fabulous storyteller"?

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calbert88

5 years ago • purchased this product

purchased this product
Helpful answer
I also think it's the same one. The version marked as "French" is made in France, it's a more recent model, and it's powered by USB-C. For all other languages, it's made in China and with a more classic USB cable (micro or mini, I don't know). I couldn't tell the other differences (components, build quality) .... . The version has no impact on the stories you want to put in it, so you can have the French version and then buy stories in German without any problem, and the stories delivered for free are also downloadable for free in the other languages
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Anonymous

6 years ago

Why is there a 20.- price difference with the German version?

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Former employee

6 years ago

Our prices are regularly upgraded. This may be due to a change of supplier, a production price adjustment, overseas sourcing, a general decrease or a general increase in supply and demand. For all these reasons, prices may change before your eyes or have differences between two almost similar models.
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nigmou

4 years ago

Attention, Lunii refuses to replace their defective box under warranty. Attached is their message for my story box that doesn't light up anymore after 6 months: The legal guarantee of conformity applies exclusively to the seller, because, according to article L. 217-4 of the code of consumption, "the consumer holds his rights only against the seller with whom he has contracted directly". You can therefore approach the shop where you bought the product to make an exchange under the legal guarantee of conformity: this is two years in Europe. However, it only covers "defects in conformity existing at the time of delivery or resulting from the packaging, assembly instructions or installation" (Article 211-4 of the Consumer Code). On our side, we will be able to take care of your device according to the conditions previously mentioned. (i.e. you will have to pay the shipping costs and pay 10€ for the return to your home) If however you do not wish to accept our conditions of return, and given that your device is still covered by the legal guarantee of conformity at Amazon, you can therefore approach Amazon for a free handling at 100%. I can confirm that Amazon is responsible for the standard exchange of devices (that's why it is only stated that it is possible to contact us for the shipment of spare parts or for technical support).

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Former employee

4 years ago

Thank you for this clarification. However, if you buy this item from us, you should contact our customer service department if you have any problems. https://helpcenter.galaxus.ch/hc...

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