Hello, I'm a regular customer of galaxus and so far I've been delighted with their products. However, after a bad experience on a similar (giant) site, I'm wondering about the authenticity of the products. Do you know if the products are genuine, if Galaxus is supplied by an approved supplier?

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Good morning, I need a smartwatch that is shock-resistant and that I don't have to charge every day. If it was also suitable for swimming, that would be great. Thanks

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No, please don't. Cheap and poorly made copies, please take these things out of the range again or build the filter in such a way that you can exclude this "brand"...

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Hello everyone, I am currently using the Arlo system with 5 Arlo Ultra 2 cameras. For various reasons (e.g. rising subscription costs, reliability, app problems) I would like to replace it. Which system would you recommend to me, perhaps from your own experience? A similar range of functions would be desirable, but without the plan costs. For example, a good, reliable app for control, live notifications on the mobile, setting up activity zones (activate/deactivate certain areas, switch off unnecessary alarms (animals, people, vehicles, etc.), live image, save videos locally for unlimited access, etc.). Of course, it must be suitable for outdoor use and ideally even have a solar charging option as not all of them are easily accessible for battery replacement. I am grateful for any tips and experience reports. Greetings, MFG

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I've just made a warranty claim and I can't find where I can print the service request form to take the product to the nearest shop, as requested on the website.

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