Galaxus Forum

Hello Is the Cosori Turbo Tower Pro Smsart / 10.8L hot air fryer also available - or are you planning to sell this hot air fryer in the near future? Many thanks, SB

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17

Any idea when you'll be able to offer the GL.iNet Comet Q ? I keep on having to order from other suppliers but would prefer to order here

2

I find it very questionable when the price for item no. 40297413 is suddenly increased from 196 CHF to 216 CHF during the ongoing purchase process. As a long-standing customer since 2014, I am very disappointed by this pricing policy. I request that you check whether this sudden price increase is compatible with the Swiss Price Indication Ordinance (PIO). I actually fully intended to buy the item. However, under these circumstances, I have decided against the purchase. It is a pity, because with a more customer-friendly solution, I would certainly have continued to choose Galaxus.

2

Criteria for the adjusted/new filter: 1. Hand grinder: manual and hands-on process. No electronics. 2. Single-dosing grinder: no integration of timer or scale. Must be weighed beforehand. No intelligence. 3. Grind-by-time: integrated timer. Stops not by weight, but by time. 4. Grind-by-weight: integrated scale. Stops not by time, but by weight. Currently, it is not possible to filter reasonably according to these 4 criteria. Under the product category "coffee grinder", there is a filter labeled "operating mode", but the selection is limited only to the options manual or electric. There are still too many products to choose from. I would therefore recommend creating a new filter or adjusting the existing one so that these 4 criteria can be taken into account for coffee grinders.

1

Is there any information or an estimated date yet as to when the Reolink OMVI X16 PoE will be available in the shop? Thank you for a brief update.

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For any defect report on a computer, it is required that Bitlocker be disabled; otherwise, Digitec will not process a warranty claim. They are therefore demanding that data protection be violated first in order for one to be helped. And how exactly does it help the service technician if the data on the computer is decrypted? I do not want to send my computer unprotected by mail. And will the technician then call by phone for the password? With the Lenovo device, the battery was already defective after 12 months. How exactly does a decrypted Bitlocker help with the repair?

1

Hello, do you plan to offer the Nintendo Switch 2 Zelda 40th Anniversary for pre-order? In France, all pre-orders are already sold out. Sincerely, JC

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When I order 10 items from Galaxus, sometimes 4 parcels arrive on 4 different days. This is totally annoying, as I then have to go to the post office up to 4 times (normal people work when the post office comes, parcel is not delivered). On top of that, there is a huge amount of cardboard and packaging material left over. Certain small things (or thin and long) sometimes come in gigantic boxes. Would it not be possible to add an option "Deliver all in one package"? Btw. I know that many items are not shipped by Digitec in Wohlen, but by some partner companies on behalf of Digitec. You can also transport them to Wohlen and then send them from there.

8

When can I order the iPhone Duo?

3

I am looking for a smoke detector for the bedroom that does not blink (at night). I have the https://www.digitec.ch/de/s1/product/logilink-rauchmelder-gefahrenmelder-21607522 everywhere else. But the regular blinking is disturbing when trying to sleep. Any suggestions? Thanks.

6

I need a ceiling mount for the Epson EH-TW7100; the mount should hang between 15cm and 20cm from the ceiling, have 4 support arms, and cost no more than 80 CHF. Does anyone have a recommendation?

2

I have large gable windows and use the Omni 3. It's great for normal windows, but unfortunately, it drives into the top corner and gets stuck there. As a result, I have to clean the window using the remote control. That takes so long that I might as well get the ladder and do it by hand. I am now looking for a robot that can clean triangular windows without being monitored. It is clear that the corners won't be perfectly clean. Based on your experience, what can you recommend?

0

In a context where waste reduction, resource preservation, and environmental responsibility are becoming increasingly important, it is relevant to question the necessity of systematically using new packaging when some orders could perfectly well be shipped otherwise. There are several simple and proven alternatives in e-commerce: - Reuse supplier boxes when they are clean, in good condition, and sufficiently durable. - Adapt packaging to each order, favoring envelopes, pouches, or lighter packaging when the nature of the products allows it. - Reuse protective and cushioning materials rather than systematically disposing of them. - Favor manufacturers' original packaging when it provides sufficient protection for transport. - Explore reusable packaging solutions, especially for orders that lend themselves to this type of cycle. - Other? Beyond the environmental benefit, these measures could also offer an economic advantage: reduced cardboard purchases, decreased use of cushioning materials, optimized storage, and better utilization of transport volumes. The idea is not to compromise shipping quality or customer satisfaction, but to find a more sensible balance between product protection, cost control, and the reasoned use of resources. # What are the community's experiences and opinions on this subject?

0

I got a lot of points from digitec because I made a lot of purchases,what can you do with these points?????????????can anyone give me info???thanks

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Hello, I bought a sex machine from the brand Mailove on Galaxus with a 3xlr connection, but I cannot find any sex toys. I find this a pity; can someone help me? Thank you.

1

Hello, It would be good to have an energy efficiency class filter for floor lamps. This would avoid having to go through the entire list, which can be long depending on the products chosen! Thanks in advance

1

When will you be able to order the brand new zuriga e2-s (with steam)? Merci

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Hello! Are you planning to add the Profitec GO to your range soon?

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I have always ordered via invoice payment and the orders have always arrived the next day. The first time I pay a significant amount in advance, I get the message "delivery delayed" even though the payment arrived this morning and the goods are all in stock. Customer service told me they will be delivered tomorrow, but in reality, they haven't even been shipped yet. Why do they act like this? I have read other threads that talk about the "delivery delayed" status issue and they are very alarming. How can I urge them to ship tomorrow?

3

What do you think, dear Lego fan, of all these fraudulent offers from third-party suppliers on Galaxus? Galaxus, in order to maintain the professionalism you once had, couldn't you do some filtering? For example, when we search for 'new Lego sets', we don't find new Lego sets, but rather 50% of offers with absurd prices and fake discounts. Couldn't you finally do something about it?

3

has anyone bought a refurbished iphone (or even other smartphones) in very good condition? does it change much compared to like-new condition? thanks in advance

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Have you had a bad experience with the Galaxus service department? This is my case. No answer after opening a complaint with the after-sales service concerning the delivery quantity of a product which does not correspond to the quantity displayed on the site. Delivery of 1 metre for a quantity of 50,000 mm, i.e. 50 metres, displayed on the product website. At the price I paid, this is expensive per metre. The competition costs 10 times less per metre.

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Please definitely add Dm Balea products back to the range! Where did they all go?! They were the best!

2

Dear Community, I would like to know how regularly, and if at all, you have already received a Galaxus voucher when you moved up a level in the Community? I think I have already collected a few points and have also climbed a level a few times, but I have never won anything. Do you have similar experiences? Or have I just had bad luck so far? And if you have already received vouchers, what were they for? Are they just little token vouchers or are they actually useful?

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Hello everyone, I’d like to upgrade my current monoblock air conditioning unit (ecofort ecoQ CoolAir 9) to a dual-hose system. My main question is whether I need to access both inlets at the rear to do this (the manufacturer’s instructions do not distinguish between them; in fact, only the upper one is described at all: https://manuals.ecofort.ch/de...). (Is one of these inlets specifically for the condenser, or does the unit simply have two combined inlets? Here’s a photo of the rear view without the filters: https://imgur.com/a... I’d also be grateful for any general tips or links to useful resources. Thanks in advance!

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Would it be possible to have exclusive and non-cumulative filters? For example, without PFOA AND without Cadmium AND without Lead. Currently, we filter products that are either "PFOA-free" or "Cadmium-free" or "Lead-free".

0

I ordered a Samsung Tab S12 Ultra and I wanted a Keyboard Pro and 1 Smart Book Cover with it, and I didn't notice the difference between the Tab S12 Ultra and the S12+. The order needs to be cancelled and both items replaced with the S12 Ultra versions. Please call me back, thanks.

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2 categories for the same thing is a bit tedious. And unfair to the competitors.

1

50 x 100 cm, 50x100 cm, 200 x 50 cm, ... Could someone please take a look at this? And surely there must be organizational systems that help prevent such duplicates?

1

Dear Galaxus team, the internet is pretty much in agreement that Dr. FORHAIR Folligen thickening shampoo is one of the best shampoos out there. Unfortunately, I cannot find a shop in Switzerland that offers it. I would be happy if this product could find its way into the Galaxus shop :)

1